Privacy policy

Last updated: September 18, 2026

Atmiyaa Pace operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the “Services”). Atmiyaa Pace is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details: Your name, address, billing address, shipping address, phone number, and email address.
  • Financial information: Credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
  • Account information: Username, password, security questions, preferences, and settings.
  • Transaction information: Products you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications: Information you provide when communicating with us, such as information included in customer support inquiries.
  • Device information: Information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information: Information regarding your interaction with the Services, including how and when you interact with or navigate our website.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including information collected from your device when you use our products or services or visit our websites through cookies and similar technologies.
  • From our service providers, including providers that enable technology or collect and process personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We may use your personal information to provide our Services, including to:

  • Process payments.
  • Fulfill orders.
  • Arrange shipping.
  • Process purchases, returns, exchanges, or other transactions.
  • Maintain and manage your account.
  • Remember your preferences and items you are interested in.
  • Send account-related notifications.
  • Enable product reviews.
  • Provide a customised shopping experience.
  • Recommend products related to your purchases.
  • Better tailor and improve our Services.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, or postal mail.

We may also show you online advertisements for products or services on our Services or other websites, including advertisements based on products you previously purchased, added to your cart, or other activity on the Services.

Security and Fraud Prevention

We may use personal information to:

  • Authenticate your account.
  • Provide a secure payment and shopping experience.
  • Detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity.
  • Protect public safety.
  • Secure our Services.

If you register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other access details with anyone else.

Communicating With You

We may use your personal information to provide customer support, respond to your inquiries, provide effective Services, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies.

We may also use information to investigate or participate in civil discovery, potential or actual litigation, other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.

This may include:

  • Shopify, vendors, and service providers that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • Business and marketing partners that provide marketing services or advertising.
  • Third parties when you direct, request, or consent to the disclosure, such as when information is required to ship products or through your use of social media widgets or login integrations.
  • Our affiliates or members of our corporate group.
  • Parties involved in business transactions, such as mergers or bankruptcy.
  • Authorities or other parties where required by law, including subpoenas, search warrants, or similar legal requests.
  • Parties where disclosure is necessary to enforce applicable terms or policies or protect or defend our Services, rights, users, or others.

Business and marketing partners may use your information according to their own privacy notices. Depending on where you reside, you may have rights regarding targeted advertising and marketing based on your online activity.

Relationship With Shopify

Our Services are hosted by Shopify.

Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

We may also use Shopify's enhanced features that incorporate information obtained from your interactions with our store, other merchants, and Shopify.

In these circumstances, Shopify may be responsible for processing personal information and responding to certain requests concerning personal information processed by Shopify.

For information about how Shopify uses personal information and applicable privacy rights, please refer to Shopify's privacy resources.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by us, you should review that website's privacy policy, security policy, and terms and conditions.

We do not guarantee and are not responsible for the privacy or security practices of third-party websites, including the accuracy, completeness, or reliability of information found on those websites.

Information you provide through public or semi-public platforms, including third-party social networking platforms, may be viewable by other users of those platforms and may be used by us or third parties according to the applicable platform's policies.

Children's Data

The Services are not intended for use by children.

We do not knowingly collect personal information from children under the age of majority in their applicable jurisdiction.

If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that the information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age as those terms are defined under applicable law.

Security and Retention of Your Information

We take reasonable measures to protect personal information.

However, no security measures are perfect or impenetrable, and we cannot guarantee perfect security. Information sent to us may also not be secure while in transit.

We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on factors including whether we need the information to:

  • Maintain your account.
  • Provide our Services.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce applicable contracts or policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information.

These rights are not absolute and may apply only in certain circumstances. We may decline requests where permitted by applicable law.

Right to Access / Know

You may have the right to request access to personal information that we hold about you.

Right to Delete

You may have the right to request deletion of personal information that we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Portability

In certain circumstances, you may have the right to receive a copy of your personal information and request that it be transferred to a third party.

Managing Communication Preferences

We may send promotional emails. You may opt out of promotional communications using the unsubscribe option included in our emails.

Even after opting out of promotional communications, we may continue sending non-promotional communications relating to your account or orders.

You may exercise applicable rights through the Services or by contacting us using the contact details below.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Where permitted by applicable law, you may designate an authorized agent to make requests on your behalf. We will respond to requests within the timeframe required by applicable law.

We will not discriminate against you for exercising applicable privacy rights.

Complaints

If you have a complaint regarding how we process your personal information, please contact us using the contact details below.

Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside the country where you live.

If personal information is transferred outside the European Economic Area or the United Kingdom, we may rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the destination country has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

When we update this Privacy Policy, we will post the revised version on this website, update the “Last updated” date, and provide notice where required by applicable law.

Contact Us

If you have questions about our privacy practices, this Privacy Policy, or wish to exercise applicable privacy rights, please contact us.

Atmiyaa Pace
Tirupati, Andhra Pradesh, India
Phone: +91-7032812579
Email: support@atmiyaapace.in